Privacy Policy

Effective Date: April 20th 2026

Pelletier Properties (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how Pelletier Properties collects and uses information about you when you opt-in to receive SMS messages from us.

Information We Collect: When you opt-in to receive SMS messages, we collect:

• Your phone number

• Consent to send SMS messages

• Your basic contact information

How We Collect Your Information: We may collect your information directly from you, such as when you complete a form or contact us; automatically, such as when you interact with our website; or from others, such as when we receive information about you from third parties.

How We Use Your Information: We use your information to:

• Send you the SMS messages you’ve opted in to receive

• Provide responses to real estate related questions and inquiries

• To operate our business

You can opt out of receiving SMS messages at any time by replying STOP to any message we send you.

To Whom We Disclose Your Information: We may disclose your information to our affiliated companies; to third party service providers, business advisors, or consultants who provide services to us; in connection with a merger, acquisition, reorganization, restructuring, financing transaction or sale of assets; as required by law or administrative order; to assert claims or rights or to defend against claims. However, we do not share your personal information, phone number, or SMS consent opt-in data with third parties or affiliates for marketing or promotional purposes. We do not share your mobile opt-in or SMS consent with anyone.

Protection of Information: We take steps to protect your information against unauthorized use or disclosure.

Data Sharing

• Customer data is not shared with 3rd parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose. Any

information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

Pelletier Properties Messaging Terms and Conditions

1. The messaging program consists of general conversational messaging to answer questions and provide support to customers.

2. You can cancel the SMS service at any time. Just text STOP to the phone number from which you received messages. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at npelletier@kw.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document/page.

Updates

We may periodically update this privacy policy. If we make material changes that have a substantive and adverse impact on your privacy, we will provide notice on this website prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

How to Contact Us: You can reach us by texting the word HELP for support to 978-674-7146. You may also contact us directly at npelletier@kw.com